What our Customers Say
(Please use "contact us" for general enquiries)
Leave your feedback with Oakridge Direct
Hilary C
"I am delighted with my Amelia sofa and armchair. Service was friendly, efficient and fast from first enquiry through to delivery. Shame the delivery men couldn't stop for tea!"
S Coles
"I ordered a Madrid sofa bed, around 13 years ago,for study, brilliant. In the next few months, I want to replace my other sofas, & will be ordering a different model, for my lounge. Also replacement covers for the Madrid bed settee. Have looked elsewhere, but nothing compares well to your products.Thank you"
Sue L
"I've had my Madrid sofa for years now and it's been a really good buy. Not only is it really comfy but whenever the cream covers look a but grubby, I just throw them in the washing machine and they come up like new. Thank you!"
Dr Gillian Austen
"I've had my Madrid 2-seater for 12 years and it's still in excellent condition. Am about to buy a sofa bed to go with it and can buy new (cotton, washable) covers for the sofa so the two will look great together. Classic design, great quality, low prices - I can't imagine buying a sofa from anyone else!"
Jan Read
"Bought 2 Madrid sofas approx 12 years ago , one was passed on to a family meber and has since gone to it's 3rd home: the other is still in use in our home having had a chnage of colour twice. thats what we like about the loose covers ....if the room chnges colour the sofa can too. still lots of wear left in the sofa we have and the footstool. excellent craftmanship."
Mr and Mrs Peter-Tennant
"WOW!!! Cannot believe the speed of ordering to delivery. 18 days! Amazing! Seriously impressed with our Madrid Sofa. Delivered when you said it would be. The guys who delivered the sofa extremely courteous and efficient even although it had probably been a long hot day for them and ours was maybe one of the last deliveries (7pm) We would have no hesitation in recommending you to others (and we will) We look forward to ordering with you again. Many thanks to all your team. Great product. Great customer service. Hurrah!:-)"
Diane Brown
"I have just taken delivery of two Madrid sofas. I am so pleased with the excellent prompt service 10 days from order to delivery. I have two other Madrid sofas in my rented house which are now 15 years old. I would recommend them to anyone and will probably buy again in another 15 years. Thank you "
Hannah McFadyen
"Bought a sofa from you 7 years ago. Due to heavy use the cover is needing replaced. I am very impressed that I can still buy a replacement cover from you and it is even on special offer!"
deb wilson
"I would highly recomend. Madrid sofa s seen 4 kids 5 grandkids , still looking good ty "
Wendy Trevennor
"We have had two Madrid sofas since 2004 - they are so comfy and sturdy, I can't praise them enough. You can dye the covers if they aren't quite the colour you want. We are about to order new sofas for our family room - guess what make we will go for?"
Karen Smith
"Ive had a madrid 3 seater and the 2 seater sofabed for approx 14 years now . Both have been excellent and being a family of 6 I have to say it has been the best value sofa I could ever have imagined. We will be ordering a new madrid soon as we cannot even contemplate shopping elsewhere. Excellent value for money over the past 14 years!"
Gill & Ian Gillies
"Thank you for our beautiful Madrid sofa and chair.We were very impressed with your service and have been recommending you to friends.We will certainly buy from you again.Many thanks."
Mr & Mrs Benson
"we were verry pleased with the service the sofas we orderd also the delivery men did a great job under the verry bad weather conditions they had to drive in. so verry well done and will not hesitate to recomend your company so many thanks"
G Webster
"I bought my suite from Oakridge 8 years ago and it is as good today as when new and I can still buy replacement covers. How environmentally friendly is that? Excellent"
Karen O Sullivan
"Just received two sofas and am delighted with them. Delivery staff and customer servces the best I have dealt with. My parents are now placing an order having seen my furniture."
C Atkinson
"Thank you for my sofa & chair which arrived as promised last Wednesday. They are very comfortable. The delivery men were very quick & efficient. I hope they managed to make the rest of their deliveries & reach home safely before the snow set in"
S Jones
"Just received our 2 seater sofa, very pleased, excellent communication throughout the order and delivery process. Thankyou."
S Cameron
"Amazed at how quick delivery was. Very pleased with sofa, just what I expected from brochure, great value for money. Very grateful to delivery staff who managed to get the sofa through my front door with care despite some logistical problems. Would definitely recommend."
carol lowe
"I am very pleased with my two seater Domino sofas exceptional quality for the price very promt delivery would recommend to friends many thanks"
THE BAXTER'S
"WE WILL BE BUYING OUR SOFA'S FROM OAKRIDGE FROM NOW ON VERY GOOD QUALITY GREAT VALUE FOR MONEY THE DELIVERY MEN WERE EXCELLENT "
JACQUELINE CATCHPOLE
"delighted with the madrid sofa chairs and footstall.Fantastic value for money, and brilliant customer service. Have recommended to all my friends."
Tony G
"Like Mrs Sally Spencer we bought a madrid sofa about 8 years ago. It has seen a lot of use and looks almost as good as the day we bought it. We will be buying a new Toledo in the autumn ONLY because we want a change. A great product at a great price. "
Ann Weir
"I bought my first Madrid Sofa in 2003, then matched it with the Madrid Sofabed in 2004. They both look as good as new even now. The quality is excellent and at such great prices one can't go wrong. The completely removable covers wash really well (I bought cream sofa's) and once washed they look brand new. Thank you for such a great product."
P aldridge
"I've had my 2 madrid sofas now for nearly 8 years abd they're still as good as new,. the best buy by far!"
Mrs Gunsman
"Just to say my 2 Madrid sofas are nearly 10 years old and still lovely and comfy. Would recommend them to anyone, they have survived my 3 children and still look good. "
D Cox
"Just taken delivery of two sofas. Quality and value are excellent. Service absolutely spot-on."
Mrs. Sally Spencer
"We have just bought our second Madrid sofa and we are delighted with it. We bought it to match one we bought 12 years ago and we are absolutely amazed that the old one looks as good as the new one! Thanks very much indeed for brilliant service and excellent quality."
B Lynch
"Just received the Valencia Footstool from SofaSofa, it is wonderful and so cumfy, just the thing for my arthritic legs, Thanks"
MRS C CHATWELL
"Thank you for the early delivery last Tuesdsay, much appreciated."
Dr PD Smith
"The Domino 2-seater sofa ordered on 11 Jan was delivered today (28 Jan) on time by delivery men who were polite and efficient, and who unwrapped the sofa and left it in its correct location. Good service - and the sofa is very comfortable! "
Mrs J R Stevenson
"I wanted to write to compliment you on your delivery men! They couldn't have been more helpful, efficient and polite. The sofa's good too."
Dorothy E Miller
"This is just a belated thank you for the delivery of my Madrid sofa and chairs and extra covers, all of which are very satisfactory. It has been a pleasure dealing with such an efficient and helpful firm."
M. Shone
"We recently had delivery of 2 sofas, of which we are so pleased. The customer service was excellent - the promptness of order and the delivery arrangements, we cannot fault. We will certainly recommend your company. Thank you once again."
D Homes
"I ordered two sofas from your brochure. Well I am just writing to say how happy I am with them. The quality is so good for the price and the service was excellent."
Karen Jones
"Can you please give your staff and delivery guys a pat on the back and a big thank you. I felt I had to write and compliment you on your good service. i am extremely pleased with the chair footstool and cushions. I do hope your company do well in these difficult times. Again "thank you"."
Miss Sarah Cooper
"A big thank you to all for getting me a delivery date that was possible and thank you to all the staff at Sofa Sofa. "